Missed-Call Text-Back for HVAC & Plumbing
Missed call text back turns every call you can't grab into a booked job - and every web inquiry too. The caller gets an instant text back, then automatic follow-up until they book or opt out. No bot on your line, no software to learn.
Catches the lead the second you miss the call.
A call goes unanswered
After hours, on another line, or out on a job, the moment you would normally lose the lead. A web inquiry from your site counts too.
They get an instant text back
Within seconds, the caller gets a text in your shop’s name with a link to book, before they dial the next plumber.
The follow-up runs itself
An automatic multi-step text and email sequence keeps nudging until they book or reply STOP. No one on your team has to remember to chase.
Not ready to hand the phone to an AI? This is the one to start with.
Text Desk never answers your phone. It only reaches out by text and email after a call is already missed - so you stop losing leads without putting a voice between you and your customers.
Want a voice that actually answers?
That is Front Desk - an AI voice receptionist that picks up, qualifies, and books live. A separate product you can add when you are ready.
The missed call, caught and chased.
Texts back every missed call within seconds, with a link to book
Catches web inquiries too - a form fill gets the same instant reply
Automatic multi-step follow-up by text and email until they book
A one-tap booking link drops them straight onto your calendar
No AI voice - it never answers or places a call
Done-for-you setup, synced to the tool you already run
What it doesn't do
Plain about the edges, so there are no surprises.
- No AI voice - Text Desk never answers or places calls
- Inbound only - it reacts to your missed calls and web inquiries, it does not cold-text prospects
- It does not dispatch your crew or make callbacks you promised a customer
- It stops the moment someone books or replies STOP
About missed call text back
No. Missed call text back never picks up the line. It only texts and emails after a call goes unanswered or a web inquiry comes in. If you want a voice that actually answers, that is Front Desk - a separate product.
No. It is done-for-you. We wire it to your phone and the tool you already run, and you do not touch a setting, same as the review system.
No. It is inbound only. It only reaches out to people who already called you or sent an inquiry, and anyone who replies STOP is removed right away.
Text Desk texts back the calls you miss and runs the follow-up, no voice. Front Desk is an AI voice that actually answers the phone, qualifies, and books live. They are separate products: take one, the other, or both.
Reviews first. The review system is the easy, visible win that proves out in 30 to 60 days. Add Text Desk when you are ready to stop losing the calls you cannot pick up.
Start with reviews. Add Text Desk when you're ready.
The fastest first win is the review system - we'll audit your Google listing free and show you the gap. Text Desk is the easy next step to stop losing the calls you miss.